About us

Who are GroupSure
GroupSure provide specialist and preferential insurance products to Affinity Groups, Associations and Unions throughout Ireland.

Our Staff, who have over 40 years combined insurance experience, are focussed on delivering insurance cover which is competitively priced supported by an unbeatable and friendly service.


What do we do for you?
We combine our knowledge and purchasing power to negotiate competitive preferential schemes on your behalf tailored to the specific requirements of your members.

We support you with our knowledge, advice and day-to-day service.  In these challenging times we are conscious that putting your members first is now more important than ever.

As a customer you get the benefits and security of insuring as a group which provides you with superior cover and better value to what is available on the open market.


Trust & Confidence
•    Members of the Irish Brokers Association
•    Members of The Dublin Chamber of Commerce
•    Regulated by the Financial Regulator
•    Protection for our clients in the form of Professional Indemnity Insurance
•    Members of the Insurance Compensation Fund
•    We work with some of the world’s leading insurance companies but we remain Independent
•    Experience and knowledgeable Staff
  Our terms of Business


Robert Kelly
Robert is Managing Director of GroupSure.  Robert’s role is to ensure we deliver quality insurance products coupled with best advice to new and existing clients.  Robert has gained extensive professional expertise and knowledge over his 20 years in the industry advising and providing protection to our clients in Ireland.


Nicola Phillips
Nicola is responsible for the management of our scheme business.   She has over 10 years Underwriting and Broking experience and is responsible for the efficient management of our day-to-day operations. 


Geraldine Rooney
Geraldine has over 7 years insurance experience and is responsible the daily servicing of our clients.  This includes renewals and claims handling. 


Susan Kelly
Susan oversees the GroupSure financial and accounting requirements.  This involves the daily management of the accounts both on the Client and Insurance Company side.  Susan has worked in both Industry and Insurance for over 12 years. 

Claims

If something is stolen from me while on holiday, what should I do?

File a police report within 24 hours. Also report the theft to your travel rep., if applicable. Retain copies of all reports and phone the designated loss adjuster for a claim form on your return from holidays.

What must I do if I need to make a claim?

All claim forms are available from our pre-determined loss adjusters as specified on your Travel Schedule.

If for some reason you are not happy with how your claim is being dealt with, please contact :

GroupSure,
Suite 1,
Grange Road
Office Park,
Grange Road,
Dublin 16. 
Telephone     00 353 1 4952822 
Fax         00 353 1 4954541
Email         info@groupsure.ie

What should I do if I have to see a doctor or be admitted to hospital during my holiday? 

Telephone the Emergency phone number as shown on your current schedule. You will be advised of the claiming procedures and provide immediate access to the 24 hour multi-lingual Medical Services Dept. Retain all medical bills and prescription receipts. Claim forms for medical costs incurred may be obtained by a pre-advised loss adjuster.

Get a Quote

Please note that effective 1st June 2020 GroupSure is no longer offering travel insurance for renewal or new business.

Coronavirus (Covid-19) – FAQ’s

If I travel to affected areas against the DFA advice, will my travel insurance be invalidated?

We would urge you to follow the advice as outlined by the DFA / local authorities and not place yourself at additional risk. Therefore no cover would be provided if you travelled against the advice of the DFA.

If I become ill due to the Coronavirus while I’m overseas, would I be covered for medical treatment overseas?

Yes, cover would be in place, however, you should be aware that treatment is subject to the locally available facilities and medical repatriation or transfer to alternative medical facilities will be subject to any travel restrictions that may be in place.

Am I covered if I cancel my trip due to Coronavirus (Covid-19)?

If you wish to make alternative travel plans, you should in the first instance contact your airline, tour operator or travel provider to reschedule or seek a refund for your trip. Only then can consideration be given to claims under your travel insurance for unrecovered costs.

Policies issued prior to the 13 March 2020
Insurers will consider cancellation claims where the FCO advise against all or all but essential travel, providing your trip is due to depart on or before 30 April 2020. If your trip is due to depart after this date, unfortunately there is no cover in the event of cancellation due to FCO travel restrictions.

Policies issued on or after 13th March 2020
On 11th March 2020 the WHO declared Coronavirus (Covid-19) a pandemic. As this is now a known event, there is no cancellation or curtailment cover for claims relating to the Coronavirus (Covid-19) for policies issued or trips booked on or after 13th March 2020.

I am due to travel but I have been quarantined by my Doctor? Can I cancel my trip?

If you have been advised to self quarantine, then consideration can be given to your claim. For a claim to be validated your trip must be due to depart within the quarantine period and we would need evidence of the need to self quarantine. If the quarantine period is due to end before your departure date, this would not be considered as a valid claim.

If you need to make a claim, you should contact our emergency medical assistance team Telephone: +44 (0) 1243 621078

E-mail: travel@osg.ie

Valid as of 13 March 2020

Contact us

GroupSure are an Insurance Brokerage offering preferential insurance products and prices to Affinity Groups and Associations throughout Ireland. We would be delighted to show you what savings we can provide your members. 

Contact us today

GroupSure,
Suite 1 Grange Road Office Park,
Grange Road,
Rathfarnham,